I have a ticket for an event that has been canceled but have not received any information about a refund?
During the spring of 2024, Tickster was informed that a number of events from Rock Concerts Sweden and Giants of Rock have unfortunately been canceled where ticket buyers have not received information from the organizer regarding the refund of tickets. Tickster has on several occasions requested information from the event organizer but has not received relevant answers, which is why Tickster made the decision to shut down all sales connected to the event organizer in question as of 7/29/24. Tickster is still waiting for information from the event organizer about when, if possible, refunds will be made.
I have a ticket to an upcoming event from Rock Concerts, what applies to me?
Tickster would like to continue to assure ticket buyers that we have taken and continue to take the situation very seriously and we continue to contact the event organizer to receive more information about upcoming events. Your ticket for upcoming events is still valid and Tickster is currently collaborating in parallel with several parties and the authorities to clarify the situation, as well as what further steps can be taken.
We will update this article as soon as we receive more information ourselves from either party involved.
Contact the organizer directly at the following email:
Email: info@rockconcerts.se
Update:
Tickster has continued to contact the organizer for information about cancelled events and possible refunds but has not received updated information. However, we have noted that the organizer previously informed via its website that all events in Sept/Oct/Nov 2024 were cancelled, except for SAGA Sat Nov 16 Gothenburg and Sun Nov 17 in Stockholm. We also note now that the organizer has issued information that all events in 2025 have been cancelled.
When we get in touch with the organizer, we are of course both eager and helpful to assist the organizer with all information and handling of possible refunds.