When will I receive my tickets?

The delivery time depends on the delivery method you selected when purchasing your tickets.

Delivery by email

If you selected email delivery, your tickets will be sent immediately after completing your purchase.

You will usually receive your receipt email within a few minutes, but in some cases it may take up to 30 minutes.

Sender: receipt@tickster.com
Tip: Check your spam or junk folder if you cannot find the email in your inbox.

If you selected Normal Post as your delivery method, your tickets will be dispatched within one week of completing your purchase.

Please note: Unfortunately, we are unable to track the letter.

If you have not received your tickets by email, you can try the following options:

Download using your reference number
If you saved the reference number from your purchase, you can download your tickets from download.tickster.com.
Download via MyTickster
You can also find and download your tickets via MyTickster, provided you entered the correct email address when making your purchase.

If you have tried the options above but still cannot find your tickets, please contact Tickster Ticket Support.