Where can I find my tickets?

If you haven't received your tickets after making a purchase, there are several ways to find them.

1. Check your email

The most common reason for missing tickets is that our email has ended up in your spam or junk folder.

  • Check your spam or junk folder and any other folders where the email may have been filtered.
  • Search your inbox for "Information och kvitto på ditt köp". This is the subject line of the email we send after your purchase.

 

2. Download your tickets using your reference number

If you saved the reference number from your purchase, you can download your tickets directly from download.tickster.com.

This allows you to access your tickets even when our Ticket Support team is closed.

 

3. Find your tickets via MyTickster

You can also log in to MyTickster to view your previous purchases linked to your email address.

 

4. If you still can't find your tickets

If you can't find your tickets, you may have entered an incorrect email address when making your purchase.

Contact Tickster Ticket Support, and we'll help you locate your purchase.

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