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For organizers who have chosen to allow transfers as an option, you can forward a ticket or a voucher to another person – either a regular ticket/voucher or a ticket/voucher included in a season offer.
How do I know if transfers are allowed?
- If the organizer has this enabled, this page will appear in the menu: Transfers.
- All tickets and vouchers that can be transferred will be displayed there.
- The recipient you send to can choose to accept or decline a transfer.
Currently, you can transfer tickets and vouchers as well as tickets and vouchers in season offers. This functionality does not yet apply to packages, personal tickets, or articles related to restaurants.
How do I transfer a ticket/voucher?
- Log in to MyTickster.
- Select the event that the ticket/voucher belongs to.
- Click on Create Transfer.
- Check one or more tickets to be transferred.
- Click on Transfer Selected.
- Fill in the recipient's email address.
- Confirm the transfer.
As the sender, you will always see which tickets have been sent and to whom. Once the recipient has accepted the transfer, you can no longer download the ticket.
Transfer ticket in season offer
- Go to the "season offer" tab in MyTickster.
- Select the relevant season offer.
- Click on Create Transfer.
- Check one or more events to be transferred.
- Click on Transfer Selected.
- Fill in the recipient's email address.
- Confirm the transfer.
As the sender, you will always see what has been sent and to whom. Once the recipient has accepted the transfer, you can no longer download the ticket/voucher.
What does it look like for the recipient?
- The recipient receives an email with a link to MyTickster.
- There, they can accept or decline the transfer.
- If the transfer is declined, the article will be available again for the sender.