If you have chosen the delivery method E-Delivery, we will send the ticket immediately after you have completed your purchase.
If you have chosen the delivery method Normal Post, it will be sent on the next business day after the purchase is completed. Unfortunately, we do not have the ability to track the letter.
In most cases, you will receive the confirmation email within a few minutes after the purchase is completed, but in some cases, it may take up to 30 minutes.
If you have not received your email after 30 minutes, please check your spam folder to ensure that the email did not end up there. The sender of the confirmation email is support@tickster.com.
If you have noted down your reference number from when you purchased your ticket, you can download it yourself at download.tickster.com
Provided that the correct email address has been provided in the purchase, it is also possible to find and download your tickets on My Tickster. The address is https://my.tickster.com.
If you still cannot find your ticket, please feel free to contact our customer service using the contact information below.